Overview You would like to know if your database backups can be removed or whether they should be kept temporarily because you are moving/changing your Optibot backup setup. Information SupportSoft do...
Overview You are unable to access the Openfire Portal. You are also unable to send LiveAlerts. Solution Opening the task manager on the servers reveals a process consuming a lot of CPU End the high re...
Overview SupportSoft and KC (Knowledge Center) were successfully upgraded (eg: from 8.1.1 to 9.2 or later) and configured without errors appearing. During the installation, you installed KC and Platfo...